Privacy Policy

Privacy Policy for nhanya.com

Effective Date: 20th August, 2024

1. Introduction

Welcome to Nhanya.com, owned and operated by Nhanya Creationz Ltd. We value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, store, and protect your information in compliance with the General Data Protection Regulation (GDPR).

2. Data Controller

The data controller for your information is:

Nhanya Creationz Ltd
Address: Anike Ibikunle Street, Lagos, Nigeria
Email: [email protected]

3. Data We Collect

We may collect and process the following personal data:

Personal Identification Information: Name, address, email address, phone number.
Financial Information: Payment details, including credit/debit card information.
Transaction Data: Details about payments to and from you and other details of products you have purchased from us.
Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our website.
Usage Data: Information about how you use our website, products, and services.
Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

4. How We Use Your Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

To process and deliver your order, including managing payments, fees, and charges.
To manage your account, including registration, login, and account settings.
To manage our relationship with you, which will include notifying you about changes to our terms or privacy policy, and asking you to leave a review or take a survey.
To administer and protect our business and website (including troubleshooting, data analysis, testing, system maintenance, support, reporting, and hosting of data).
To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you.
To use data analytics to improve our website, products/services, marketing, customer relationships, and experiences.
To make suggestions and recommendations to you about goods or services that may be of interest to you.

5. How We Share Your Data

We do not share your personal data with third parties except in the following circumstances:

Service Providers: We may share your information with third-party vendors who perform services on our behalf, such as payment processing, shipping, and customer service.
Compliance with Legal Obligations: We may disclose your data when required to do so by law or to protect the rights, property, or safety of our company, customers, or others.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your data may be transferred as part of that transaction.

6. International Transfers

Nhanya Creationz Ltd is based in Nigeria, and your personal data may be transferred to, and processed in, countries other than the country in which you are resident. These countries may have data protection laws that are different from those of your country. We take appropriate measures to ensure that your personal data remains protected in accordance with this Privacy Policy and applicable laws.

7. Data Security

We are committed to ensuring the security of your personal data. We have implemented appropriate technical and organizational measures to protect your personal data from unauthorized access, use, or disclosure.

8. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. When we no longer need your personal data, we will securely delete or anonymize it.

9. Your Data Protection Rights

Under the GDPR, you have the following rights:

Access: You have the right to request access to your personal data that we hold.
Rectification: You have the right to request correction of any incomplete or inaccurate data we hold about you.
Erasure: You have the right to request that we delete or remove your personal data when there is no good reason for us to continue processing it.
Restriction: You have the right to request that we restrict the processing of your personal data.
Data Portability: You have the right to request the transfer of your personal data to you or to a third party.
Objection: You have the right to object to the processing of your personal data where we are relying on a legitimate interest.
Withdrawal of Consent: If you have given us consent to process your data, you have the right to withdraw your consent at any time.

To exercise any of these rights, please contact us at [Your Contact Email].

10. Cookies

Our website uses cookies to improve your browsing experience. Cookies are small files placed on your computer or device when you visit a website. We use cookies to remember your preferences, track your browsing behavior, and improve our website’s performance. You can set your browser to refuse cookies or alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and where appropriate, notified to you by email. Please check back frequently to see any updates or changes to our Privacy Policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Nhanya Creationz Ltd
Address: Anike Ibikunle Street, Lagos, Nigeria
Email: [email protected]

Thank you for trusting Nhanya.com with your personal data. We are committed to protecting your privacy and providing you with the best shopping experience possible.

Our Location